Event Venue Management

Running an event requires the right blend of people, planning and execution to ensure that the customers experience is maximized. Imagine being able to get real time alerts if there is overcrowding or adverse weather that could affect the experience or even worse be a contributing factor to an accident before they become a problem?

Understanding where people are during an event gives great actionable insight into the way that venues are designed and situated at event, having spaces that aren’t fully utilised or over utilised can give users of those spaces a bad experience or worse be breaking local laws around maximum occupancy. Layering in Environmental information gives extra insight into the comfort inside the venue or adverse weather outside.

The TwinLabs.ai platform connects in venue people counting and environmental sensors that allow event operators to understand crowd and environmental information, are spaces over crowded or too hot? Is the wind at dangerous level? Our platform allows operators both locally and remotely to view live and historic information to better understand the event and mitigate risk.

Have multiple venues running concurrently, no problem. TwinLabs ensures your operators can monitor all your events remotely and set notifications to on the ground staff when thresholds have been met to ensure staff are in place only when needed.

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The Pain Points Headline

Managing Overcrowding Hotspots

Handling thousands of people at a large event is like balancing on a knife's edge—one unexpected rush can turn a perfect day into a logistical nightmare. Overcrowding hotspots can escalate quickly, leading to potential safety issues and ruining the experience for your attendees. But with TwinLabs.ai, you get a real-time view of crowd movement, enabling you to proactively manage flow before it becomes a problem.

Our software provides insights into areas experiencing high density, allowing you to reroute people smoothly or set up temporary barriers to maintain safety. Instead of reacting to problems as they occur, TwinLabs.ai equips you with the foresight to keep the festival running smoothly and safely. Let your attendees feel the music, not the crush of an unmanaged crowd.

Reducing Wait Times for Amenities

Long queues for food, drinks, or restrooms can turn an otherwise perfect festival experience into a tedious one. Attendees frustrated by endless waiting are less likely to leave with a smile—or return next year. TwinLabs.ai transforms the way you handle queues by tracking crowd behaviour in real-time and pinpointing where long lines are forming.

TwinLabs.ai gives you the data you need to respond effectively. Predict peak times, optimise vendor locations, and send notifications to guide attendees to shorter lines, reducing waiting times and improving the overall experience. When attendees are happy, they spend more time enjoying your event—and are more likely to come back.

Ensuring Emergency Readiness

Emergencies at large events can be chaotic, and every second counts. Without a clear understanding of crowd dynamics, an emergency evacuation can quickly become overwhelming. TwinLabs.ai gives you the power to manage crowd safety effectively, offering instant visibility into movement patterns and highlighting obstacles that could impede an emergency response.

With TwinLabs.ai, your team can visualise how crowds are shifting and predict potential bottlenecks, allowing for faster decision-making when it matters most. Keep your festival safe by ensuring clear, optimised paths for emergency responders and swift evacuations if needed. Peace of mind comes from knowing you're ready for anything, and TwinLabs.ai makes that possible.

The Key Features Headline

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Real-Time Crowd Monitoring

Gain instant insights into crowd density and movement throughout your event. With real-time updates, you can spot potential overcrowding before it becomes an issue and act fast to maintain a safe, enjoyable environment.

Predictive Alerts

Get ahead of potential problems with predictive analytics. TwinLabs.ai identifies crowd behaviour trends and notifies your team of potential hotspots, enabling you to make informed decisions to keep your event running smoothly.

Queue Management Optimisation

Reduce waiting times for amenities with dynamic data. TwinLabs.ai tracks queue lengths and sends automated guidance to attendees, helping distribute crowds evenly and improving their overall experience.

Enhanced Safety Measures

Ensure rapid response with instant crowd insights. TwinLabs.ai maps crowd movement to detect bottlenecks and impediments, enhancing your emergency readiness and ensuring clear pathways for responders.

Intelligent Resource Allocation

Optimise your vendor and amenity locations. TwinLabs.ai helps you understand peak crowd locations, allowing you to strategically position resources for maximum efficiency and customer satisfaction.

Data-Driven Post-Event Analysis

Learn and improve for future events. TwinLabs.ai provides detailed reports on crowd movement, enabling you to understand what worked, what didn’t, and how to enhance your future events for even better results.

The How We Work With You Section Headline

At TwinLabs.ai, we make collaboration seamless, ensuring our software perfectly fits your event needs. From understanding your vision to post-event analysis, we are with you every step of the way to ensure success.
  1. Discovery Call: We learn about your event, challenges, and goals to tailor our solutions.
  2. Custom Proposal: Based on your needs, we craft a customised plan to maximise safety and attendee experience.
  3. Onboarding & Integration: Our team works with yours to integrate TwinLabs.ai into your event operations smoothly.
  4. Event Monitoring: During the event, we provide real-time support, ensuring everything runs as planned.
  5. Post-Event Review: We analyse crowd data to identify successes and areas for improvement for your future events.

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What our clients say

Learn how our clients are using the platform today
James MacDonald

24 Hours in the Velodrome

Back in 2019 James attempted to break the Guinness World Record for the furthest distance travelled by bicycle on an indoor track. Unfortunately, he was unsuccessful on that occasion, the story was featured on GCN. Perhaps a massive disappointment or maybe it was just a very elaborate dress rehearsal for what happened next…

James MacDonald
Ultra cyclist & multiple world record holder
Srgnt Duncan Street

Race Safety

TwinLabs are enabling WYP to monitor the whereabouts of public safety personnel and vehicles from various police forces, along with identifying potential hazards.

Srgnt Duncan Street
National Liaison to British Cycling and CEG Commander West Yorkshire Police
Srgnt Duncan Street

Race Safety

TwinLabs are enabling WYP to monitor the whereabouts of public safety personnel and vehicles from various police forces, along with identifying potential hazards.

Srgnt Duncan Street
National Liaison to British Cycling and CEG Commander West Yorkshire Police